Check out the above image, this is from the AUTO EXPO 2014, held at Greater Noida. The entire ticketing system was handled by bookmyshow a leading portal for booking online tickets for movies,theater,sports events etc. The queue you see is not for buying the ticket but actually collecting the ticket which one bought online :O .
This is how it went down. First for nearly half an hour we were searching for BookMyShow ticket collection box, to collect our tickets. Lack of sign boards, so we went around to entry gate only to be informed walk half a mile more to reach the ticketing booth. Sweet, free exercise. Once at ticketing booth we saw an epic long line of people pulling their hairs out thinking why they bought the tickets online? It took us nearly another 30-40 minutes to collect our tickets. So practically it took us more than an hour to enter into the venue calculating all the walking around and waiting for collecting the tickets we bought online. If the tickets would have been cancel-able I bet a lot of people including us would have cancelled those online tickets and bought tickets right from the venue. We went around to check the stall for buying tickets and surprise surprise max time to buy one ticket would have been 5 minutes.
#So the question here is Why do we buy tickets online?
We want to avoid standing in lines and save a little time also. Not standing in even longer queues. Why even after buying the tickets online do we need the actual tickets. What happened to QR codes , BAR codes and NFC.Why can’t we just use our smartphones to just walk in an event by tapping it using NFC as people are doing to make payments see Google Wallet. Use the bar codes/ QR codes to scan at entry and enter the venue.
Dear BookMyShow/New Players in online ticketing market when are you going to get us rid of this problem called queues?
Ending on a positive note, check out this mean machine
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